Version 1.1 · Last updated: August 9, 2026
1. Overview & Acceptance
OrthoVaultOS ("Application" or "App") is a personal notes and surgical workflow organization tool designed to help orthopedic surgeons and surgical residents organize their own surgical notes, procedural reminders, and educational reference material.
By accessing, downloading, or using the Application, you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Application. Your continued use of the Application following the posting of updated Terms means you accept and agree to the changes.
2. Eligibility & Licensing Requirements
You represent and warrant that:
- You are at least 18 years of age
- You are a licensed or credentialed healthcare professional (physician, resident, nurse, physician assistant, or other qualified healthcare provider)
- You have the authority to enter into these Terms
- You will use the Application in compliance with all applicable laws and your professional obligations
3. Subscription, Billing & Cancellation
3.1 Subscription Plans
The Application is offered both as a web application accessed through your browser and as a desktop application for macOS and Windows. Both are covered by the same account and the same subscription tier; these Terms apply equally to each. The Application is available through three subscription tiers:
- Free Tier: Limited features (1 surgeon, 1 procedure)
- Essentials Tier: $9.99/month (up to 10 surgeons, up to 20 procedures, cloud sync across your devices, operative report import, template import/export)
- Professional Tier: $19.99/month (unlimited surgeons and procedures, cloud photo sync, shared program workspaces)
Pricing is subject to change at any time, but price changes will not apply to your current subscription during your current billing period. We will provide at least 30 days' notice of any price increases.
3.2 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel. You will be charged the subscription fee each month using the payment method you provide at checkout.
3.3 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. You will retain access to your account and notes through the end of your current billing period.
3.4 Refunds
We do not offer refunds for partial months of service. If you cancel mid-month, you will retain access through the end of that billing period, but no refund will be issued. If you believe you were charged in error, contact us at hello@orthovaultos.com within 30 days of the charge.
3.5 Payment Method
You authorize OrthoVaultOS LLC to charge the payment method you provide for your subscription. You agree to maintain accurate and complete payment information. If your payment method is declined, we may attempt to charge it again, and you are responsible for any resulting fees.
4. No Medical Advice & User Responsibility
The Application is an educational and workflow organization tool only. It does NOT:
- Provide medical advice, diagnosis, or treatment recommendations
- Replace your clinical judgment or professional obligations
- Substitute for consultation with your attending surgeon or supervisor
- Replace your institution's protocols, policies, or procedures
- Serve as an official medical record or clinical documentation system
You acknowledge and agree that:
- You are solely responsible for all clinical decisions and their outcomes
- You will independently verify all reference information before clinical use
- You will follow your institution's protocols and policies, not the Application
- You will consult your attending surgeon for all surgical decisions
- You understand the Application is a personal notes tool, not a clinical system
- Clinical outcomes depend on many factors beyond the Application
5. No Patient Data & Privacy Responsibility
The Application is NOT designed to store, process, or transmit patient-identifiable information (PII), protected health information (PHI), or any confidential medical data.
You agree that you will:
- NOT input patient names, medical record numbers, or identifiers
- NOT input patient diagnoses, imaging, medical history, or clinical details
- NOT input any information that could identify a patient
- NOT use the Application for official patient medical records
- NOT input any confidential or sensitive information you cannot afford to lose
If you do input any patient information, you do so at your own risk, understanding that the Application does not provide healthcare-grade security, data may be lost or accessed by unauthorized parties, you may be violating institutional policies and HIPAA regulations, and you should immediately notify OrthoVaultOS LLC and request deletion. You are responsible for compliance with HIPAA, institutional policies, and all applicable healthcare privacy regulations.
6. Account Registration & Security
6.1 Account Creation
To use certain features of the Application, you must create an account. You agree to provide accurate, complete, and current information; maintain the confidentiality of your login credentials; immediately notify us of any unauthorized access; and accept responsibility for all activity under your account.
6.2 Account Security
You are responsible for maintaining the security of your account credentials. OrthoVaultOS LLC will not be liable for any unauthorized use of your account, loss of data, or other harm resulting from disclosure of your credentials.
6.3 Password Requirements
You agree to maintain a strong password and change it regularly. You should not share your password with anyone else.
6.4 Account Termination
OrthoVaultOS LLC may suspend or terminate your account if you violate these Terms, misuse the Application, input prohibited information (such as patient data), your subscription lapses, or you request deletion. Upon termination, your access ends immediately. If you request account deletion, all of your cloud data is wiped from our systems — export your personal notes first if you want to keep a copy. Residual backups are purged within 90 days.
7. User-Generated Content & Data Ownership
7.1 Your Notes & Data
You retain ownership of the personal notes, reminders, and content you create and store in the Application ("User Content").
7.2 License to OrthoVaultOS LLC
By storing User Content in the Application, you grant OrthoVaultOS LLC a worldwide, non-exclusive, royalty-free license to store and backup your User Content on our servers, replicate it for redundancy and disaster recovery, analyze aggregated de-identified data for product improvement, and delete User Content as required by law or these Terms. If you delete your account, all of your cloud data is wiped from our systems, with residual backups purged within 90 days.
7.3 Restrictions
OrthoVaultOS LLC will NOT share your User Content with third parties (except as required by law), use it for marketing, identify you personally in connection with it, or use it without your permission beyond what is needed to provide the service. This describes what we do with your content. It does not limit sharing that you choose yourself: if you create or join a shared program workspace, the content you add there is visible to the other members of that program — see section 7.5 below.
7.4 Data Export & Portability
Upon reasonable request, we will provide you with a copy of your User Content in a portable format. Requests should be directed to hello@orthovaultos.com.
7.5 Shared program workspaces
OrthoVaultOS lets you work either in your personal vault, which only you can see, or in a shared program workspace used by the members of a residency program. You are only in a shared workspace if you create one or accept an invitation to join one. If you do:
- You grant the other members of that program the right to view, and program administrators the right to modify or delete, the content you contribute to that workspace.
- You remain responsible for the content you contribute, including that it contains no patient-identifying information and that you have the right to share it.
- Program administrators may remove you from a program at any time, ending your access to that workspace.
- Content you contribute to a program workspace remains in that workspace if you leave or are removed.
Content in your personal vault is not shared with other members and is not covered by this section. Your API keys and your case log are never written to a shared workspace in any circumstances.
7.6 Content created by other users
Where the Application allows content to be shared — currently, shared program workspaces — content contributed by other members belongs to those members, not to OrthoVaultOS LLC. We do not pre-screen, verify, endorse, correct, or take responsibility for content contributed by other users, and it is made available to you exactly as they entered it.
You rely on another member's content entirely at your own risk, and you remain independently responsible for verifying anything you intend to use in a clinical context, exactly as you would for your own notes. To the fullest extent permitted by law, OrthoVaultOS LLC disclaims all liability arising from or relating to content created, uploaded, or shared by other users, including content that is inaccurate, unlawful, infringing, offensive, or that contains information it should not.
7.7 Reporting content, and our right to remove it
If you believe content in a shared workspace infringes someone's rights, contains patient-identifying information, or otherwise violates these Terms, report it to hello@orthovaultos.com. We will review reports promptly. For copyright complaints specifically, follow the procedure in section 9.
OrthoVaultOS LLC may remove or disable access to any content, at any time and without prior notice, that we reasonably believe violates these Terms or applicable law or exposes us or our users to liability. We have no obligation to monitor content, and neither removing content nor declining to remove it is an admission of liability or a waiver of any right.
8. Intellectual Property Rights
All content, features, and functionality of the Application — including procedural templates, surgical guides, design, layout, software code, trademarks, and logos — are owned by or licensed to OrthoVaultOS LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, reverse engineer, distribute, sell, modify, or use the Application for any purpose other than personal, non-commercial use.
9. Copyright Complaints & Takedown Procedure
9.1 Our policy
OrthoVaultOS LLC respects the intellectual property rights of others and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512.
9.2 Designated agent
Notices of claimed copyright infringement should be sent to our designated agent:
- Copyright Agent, OrthoVaultOS LLC
- Email: hello@orthovaultos.com (subject line: “DMCA Notice”)
- Phone: 408-469-4827
- Post: OrthoVaultOS LLC, Attn: Copyright Agent, 111 N Rengstorff Avenue, Apt 79, Mountain View, CA 94043, United States
9.3 What your notice must include
To be effective, a notice must be a written communication that includes substantially the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material claimed to be infringing, with enough detail for us to locate it.
- Your name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
9.4 Counter-notification
If your content was removed and you believe it was removed by mistake or misidentification, you may send a counter-notification to the same agent. It must include your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district where you live (or, if outside the United States, the Northern District of California) and will accept service of process from the person who filed the original notice. We may restore the material 10 to 14 business days after receiving a valid counter-notification unless the original complainant notifies us that they have filed a court action.
9.5 Repeat infringers
It is our policy, in appropriate circumstances, to disable and terminate the accounts of users who are repeat infringers.
9.6 Misrepresentations
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys’ fees.
10. Third-Party Services & Integrations
The Application may use third-party services including cloud hosting providers, payment processors, analytics providers, and — only if you enable them — artificial-intelligence providers. OrthoVaultOS LLC is not responsible for third-party services; your use of them is governed by their own terms and privacy policies.
11. AI Features — Optional, Third-Party, and Not Medical Advice
11.1 What the AI features are
The Application includes two optional features that use third-party artificial-intelligence services: the AI Assistant, which answers questions about a procedure you have open, and the AI Summary in Literature Search, which summarizes published literature results. Neither is enabled by default, and the Application is fully usable without either.
11.2 You supply your own key
Both features require you to enter your own API key — Anthropic for the AI Assistant, Google Gemini for the AI Summary. Your keys are stored locally on your device, are deliberately excluded from cloud sync, and are never transmitted to or stored by OrthoVaultOS LLC. All usage is billed directly to your own account with that provider. OrthoVaultOS LLC does not resell, meter, or mark up AI usage.
11.3 Where your prompts go
When you use an AI feature, your question and the relevant contents of the procedure you have open are sent from your device directly to the AI provider whose key you configured. These requests do not pass through OrthoVaultOS LLC’s servers, and we do not route, intercept, log, or retain them. Your use of those services is governed by that provider’s own terms and privacy policy. Do not enter patient-identifying information into any AI feature.
11.4 AI output is machine-generated and may be wrong
OUTPUT FROM THE AI FEATURES IS GENERATED AUTOMATICALLY BY A LANGUAGE MODEL. IT IS NOT WRITTEN, REVIEWED, FACT-CHECKED, OR APPROVED BY OrthoVaultOS LLC, BY A PHYSICIAN, OR BY ANY HUMAN BEING BEFORE YOU SEE IT.
AI output may be inaccurate, incomplete, outdated, internally inconsistent, or entirely fabricated — including citations, study findings, implant specifications, measurements, and doses that appear authoritative but do not exist. AI output does not represent the views, recommendations, or clinical judgment of OrthoVaultOS LLC, and no statement we make about these features should be read as a claim that their output is reliable, validated, or clinically accurate.
11.5 Not medical advice; verify before any clinical use
AI output is not medical advice, is not clinical decision support, and has not been cleared or approved by the FDA or any other regulatory body for any clinical purpose. It must never be relied upon in the care of a patient. You are solely responsible for independently verifying every statement produced by an AI feature against primary sources, your institution’s protocols, and your attending surgeon’s instructions before acting on it. The Medical Disclaimer applies in full to AI output.
11.6 No warranty; availability
The AI features are provided “as is”. Sections 14 (Disclaimer of Warranties) and 15 (Limitation of Liability) apply in full to AI output. Third-party AI providers may change, restrict, re-price, or discontinue their services at any time, which may disable these features without notice to you.
12. Acceptable Use Policy
You agree that you will NOT use the Application to:
- Violate any applicable law or regulation
- Input, transmit, or store PHI or patient-identifiable information
- Input, transmit, or store any confidential or sensitive medical data
- Reverse engineer, hack, or disrupt the Application
- Access the Application through automated means without permission
- Attempt to gain unauthorized access to user accounts or data
- Harass, threaten, or engage in malicious behavior toward other users
- Transmit malware, viruses, or malicious code
- Use the Application for commercial purposes
Violation may result in immediate account suspension or termination.
13. Confidentiality & Support Access
If you request technical support, you may need to provide access to your account or notes to diagnose issues. By requesting support, you authorize OrthoVaultOS LLC to access your account and User Content for troubleshooting. All support personnel will maintain confidentiality of your information to the extent permitted by law.
14. Disclaimer of Warranties
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
OrthoVaultOS LLC does NOT warrant that the Application will meet your needs, be error-free or uninterrupted, contain accurate or current information, be compatible with your devices, or that any third-party services will function properly.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OrthoVaultOS LLC SHALL NOT BE LIABLE FOR:
- Any direct, indirect, incidental, special, or consequential damages
- Loss of data, notes, or User Content
- Loss of revenue, profits, or business opportunity
- Clinical outcomes or patient harm
- Errors, omissions, or inaccuracies in Application content
- Unauthorized access to your account or data
- Interruption or unavailability of the Application
- Third-party services or integrations
This limitation does NOT apply to gross negligence, willful misconduct, fraud, or violations of law that cannot be waived.
16. Indemnification
You agree to indemnify, defend, and hold harmless OrthoVaultOS LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Application, violation of these Terms, violation of any law, input of prohibited information, or any harm caused by your clinical use of information from the Application.
17. Privacy & Data Collection
Your use of the Application is subject to our Privacy Policy. We collect information about your IP address, browser type, pages visited, and usage analytics for product improvement. Please review the Privacy Policy for full details.
18. Communications & Notifications
By using the Application, you agree to receive administrative communications, service-related notifications, and legal notices. Marketing communications can be opted out of. We may communicate via email, in-app notifications, or other reasonable methods.
19. Availability & Maintenance
OrthoVaultOS LLC does not guarantee uninterrupted access. We may perform maintenance, temporarily suspend access for security or operational reasons, or modify features without notice. We will make reasonable efforts to minimize disruption and provide advance notice of planned downtime when possible.
20. Changes to Terms & Services
OrthoVaultOS LLC may update these Terms at any time. We will post updated Terms and update the "Last Updated" date. For material changes, we will provide at least 30 days' notice. Continued use constitutes acceptance. If you do not agree, you must discontinue use and cancel your account.
21. Governing Law & Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS. IT ALSO CONTAINS A 30-DAY OPT-OUT RIGHT IN SECTION 21.7.
21.1 Governing law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
21.2 Informal resolution first
Before starting an arbitration or filing any claim, you agree to contact us at hello@orthovaultos.com with a short written description of the dispute, the relief you are seeking, and your account email, so we can try to resolve it informally. We will do the same before bringing a claim against you. Both parties agree to work in good faith for 30 days from that notice before proceeding further. This step is a condition of starting arbitration, and the applicable statute of limitations is tolled while it runs.
21.3 Binding arbitration
If a dispute is not resolved informally, you and OrthoVaultOS LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Application, or our relationship will be resolved by final and binding arbitration, rather than in court, except as set out in section 21.5. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by this section, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitrator may award any individual relief a court could award under applicable law, and judgment on the award may be entered in any court of competent jurisdiction.
To keep arbitration accessible, it may be conducted by telephone, by videoconference, or on written submissions. If an in-person hearing is required, it will take place in the county where you reside, or another location the parties agree on.
21.4 Arbitration fees
For any claim of $10,000 or less, OrthoVaultOS LLC will pay all AAA filing, administrative, and arbitrator fees, unless the arbitrator determines your claim was frivolous or brought for an improper purpose. For larger claims, fees are allocated under the AAA Consumer Arbitration Rules. Each party is responsible for its own attorneys’ fees, except where an applicable statute or the arbitrator’s award provides otherwise.
21.5 Exceptions to arbitration
Either party may bring an individual claim in small claims court if it qualifies. Either party may also ask a court for temporary injunctive or other equitable relief to stop actual or threatened infringement or misuse of intellectual property or confidential information. OrthoVaultOS LLC may bring an action in court to collect amounts you owe us. Nothing in this section prevents you from reporting a concern to any federal, state, or local government agency, and nothing in these Terms limits any right you have that cannot be waived by agreement.
21.6 Jury trial and class action waiver
YOU AND OrthoVaultOS LLC WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Claims may be brought only in an individual capacity, and the arbitrator may not consolidate the claims of more than one person or preside over any form of representative proceeding. Nothing here waives your right to seek public injunctive relief where that waiver would be unenforceable under applicable law. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and brought in a court of competent jurisdiction, and all remaining claims must still be arbitrated.
21.7 Your right to opt out of arbitration
You may opt out of the arbitration agreement and class action waiver in sections 21.3 through 21.6 by emailing hello@orthovaultos.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first accept these Terms. Include your full name and the email address on your account. Opting out affects nothing else — not the rest of these Terms, and not your account, subscription, pricing, or access to the Application in any way. If you opt out, disputes will be resolved in the state or federal courts located in Santa Clara County, California, and both parties consent to jurisdiction and venue there.
21.8 Changes and survival
If we make a material change to this section, you may reject it by emailing us within 30 days of the change, in which case the most recent version you accepted will govern. This section survives termination of your account and of these Terms.
22. Severability & Entire Agreement
If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary or severed. These Terms, together with the Medical Disclaimer and Privacy Policy, constitute the entire agreement between you and OrthoVaultOS LLC.
23. No Waiver
Failure by OrthoVaultOS LLC to enforce any provision of these Terms does not waive our right to enforce it in the future.
24. Contact & Support
For questions regarding these Terms:
- Email: hello@orthovaultos.com
- Support form: https://orthovaultos.com/support.html
OrthoVaultOS LLC will respond to inquiries within 2 business days.